Businesses rely heavily on technology to run their day-to-day business activities. ITX’s team of experts utilize a best-practice methodology to create a solution that meets your unique needs. Our robust information systems are state of the art, yet cost effective. Our well-rounded approach is comprised of several elements.

Requirements Gathering Services

The number one reason a software solution project fails is inadequate identification and documentation of the requirements. The challenge is determining an intelligent, effective way to build the system within resource, budget and time constraints. Our process for requirements gathering includes:

• Assessing requirements by acquiring a full understanding of your business needs
• Establishing scope through extensive research of the current software system, existing documentation and all relevant background information; interviewing your team to determine the desired outcome
• Developing a prototype of what actually needs to be built to successfully support the requirements

Using this methodology, our team of experts can reduce time for the completion of your project, as well as the cost involved, and we’ll diligently test the final product to make sure you’ll be more than satisfied with it when it’s your turn.

Software Architecture & Design

Running your day-to-day business can be a lot easier than it has been using generic software products. ITX is an expert in designing, developing and implementing technology solutions tailored to your needs. We have over a decade  of experience in providing high-quality, custom software at a lower cost than you’d expect.

We begin by defining your high-level requirements, identifying your core business processes and all of the functionality that would be useful for your company-specific software. This critical discovery phase ensures that our software architects design and build an appropriate system for your specific tasks and goals.

Next, our team of experts looks into your industry standards and incorporates that knowledge when architecting your system. This includes data formats, security, transfer and transmission protocols and toolsets. We also ask about your organizational standards and constraints and adapt your platforms, tools and languages into the program.

You can leave the details to us. Our strategy ensures the most effective and efficient implementation of your software, including defining software layer architecture, deployment architecture, a high-level migration or implementation plan and peripheral considerations. In a nutshell, we can merge different software components from varied environments and repackage them to fit your requirements.

Whether you would like us to build a new technology or modifying an existing one, ITX has the know-how, tools and resources to develop the best solution for you.

Technical and IT Support Services

Consider ITX your dedicated IT department. Our team of engineers offers a best-in-class process for designing, installing and maintaining reliable, secure network systems without having the overhead expense of additional employees. You only pay for what you need, and you can contact us at any time with support issues.

Our comprehensive suite of information technology services ensures a seamless integration of the latest technology and the highest level of customer support.