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ITX Product Momentum Podcast – Episode 19: The Significance of Contributive Design

Posted by Peter Sullivan on January 29, 2020 5 min read

As organizations move inexorably to a team-based, agile methodology, how do individual contributors effectively demonstrate what they're working on or what they’ve accomplished? If performance is measured based solely on the team’s deliverables, how do team leaders appropriately acknowledge each member’s contribution or target their professional development? Enter the concept of contributive design, in which involvement of the individual is made clear. Contributive design fosters an environment in which team members collaborate as one, but also where they're not necessarily dependent on others for their own outcomes.

In this episode of ITX’s Product Momentum Podcast, hosts Sean and Paul welcome Miguel Cardona, professor of design, artist, and keynote speaker at ITX’s 2nd annual ITX UX 2019: Beyond the Pixels design conference. Miguel introduces us to contributive design and its far-reaching impact – not only in the classroom, where contributive tools help him evaluate the performance of project teams and isolate the contributions of each student. Contributive design applies with equal significance in the workplace as we consider the modular nature of teams, design systems, and the user experience.

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People Skills: The Foundation of Effective Software Development

Posted by Jesse Brown on November 19, 2019 4 min read

The culture of the software development world has sometimes valued technical know-how above all else. Developers may see cultivating the "soft" skills of social interaction, teamwork, and communication as a distraction from the work of writing beautiful code. In reality, we need these skills in order to do our jobs properly.

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IT Incident Response: Avoiding the New Normal

Posted by Peter Ryckaert on November 08, 2019 7 min read

Imagine being audited by the IRS. Every minute, every day, 365 days a year. Stress builds and anxiety deepens, relieved (but only momentarily) when daily reports come back free of incident. For now.

That’s what it is like to work in Production Support. Audits of one sort or another (formal and otherwise) and the incident reports that sprout from them have become the new normal in the age of “everything tech.” In our world, incidents mean smart phone apps that don’t work, super-slow websites, social media platforms that are down, and more. And our “auditors” number in the thousands, maybe even millions (if we’re “lucky”).

 

 

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AC for AC – 7 Steps to Improve the Quality of Acceptance Criteria

Posted by Product Development Team on October 24, 2019 7 min read

Authors: John Roets, Solutions Architect; and Paul Gebel, Product Innovation Lead

While it may seem odd to propose “acceptance criteria for acceptance criteria” as a way to specifically address the quality of AC requirements, that’s precisely what we’re doing here. We believe that establishing a list of quantitative measures against which each requirement statement (acceptance criteria) can be judged – and then measuring the requirements’ quality over time – goes well beyond the more vanilla approach we so often hear: “The team understands the AC” statement in the Definition of Ready (DoR), to a more explicit set of requirements for requirements.

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How Human-Centered Design Delivers Tomorrow’s Solutions

Posted by Peter Sullivan on October 10, 2019 4 min read

ITX UX 2019: Beyond the Pixels Conference Takeaways

ITX UX 2019: Beyond the Pixels design conference created one of those potentially historic moments. The kind of moment that, looking back years from now, we may realize the true measure of its significance.

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