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Journey Framework with pKPI's

Posted by Sean Flaherty on February 02, 2017 in categoryStrategy

The customer journey isn't quite what we think it is. Therefore, you need some indicators to measure where they are along the loyalty ladder.
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Separating Value from Waste

Posted by Fred Beer on January 23, 2017 in categoryStrategycategorySoftware Quality

Thinking about your product development in terms of filtering out noise and amplifying signal can help focus your product on the value it is delivering.
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Bragging Rights

Posted by Sean Flaherty on January 09, 2017 in categoryStrategycategoryUser Experience

Follow these tips to turn your customers into brand advocates.
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Agile Value Propositions: Post 5 of 5

Posted by Fred Beer on December 28, 2016 in categoryStrategycategoryUser ExperiencecategorySoftware Quality

Agile, when used to develop web and mobile products, facilitates the effective delivery of five key outcomes. These outcomes are critical for any product to be successful.
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Agile Facilitates These 5 Ways of Delivering Value: Post 4 of 5

Posted by Fred Beer on December 06, 2016 in categoryStrategycategoryUser Experience

Agile facilitates living  five ways of delivering value that drives results stakeholders can be proud of.

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